Privacy Policy
Last updated: [Insert date]
At Tulsi Heart Vrindavan, protecting your privacy is important. This Privacy Policy explains how we collect, use and protect your information when you use our website.
1. Information We Collect
- Personal information: name, email, phone number, shipping address, billing address provided when you create an account or place an order.
- Payment information: we do not store full payment card details on our servers — payment is processed by our payment gateway (e.g., Razorpay).
- Usage data: site usage, IP address, device and browser details, and cookies to improve site experience and analytics.
2. How We Use Information
- To process orders, manage payments, shipping and returns.
- To communicate order updates, customer service, and promotional messages (with opt-out option).
- To comply with legal obligations and prevent fraud.
3. Sharing & Disclosure
We may share information with service providers (payment processors, couriers, analytics providers) strictly to fulfil orders or as required by law. We never sell personal data to third parties.
4. Cookies
We use cookies and similar technologies to provide essential site functions and analyze traffic. You can manage cookie preferences in your browser.
5. Data Security
We implement reasonable administrative and technical safeguards to protect personal data. However, no online transmission is 100% secure — please use strong passwords and report any suspicious activity to us.
6. International Transfers
For international orders, personal data may be transferred to other countries in order to fulfil the order (e.g., shipping partners). By using the site you consent to such transfers where necessary.
7. Your Rights
You may request access, correction, or deletion of your personal information by contacting us at tulsiheart7@gmail.com. We will respond within a reasonable timeframe.
Contact: tulsiheart7@gmail.com | Phone/WhatsApp: +91 72487 33556