At Tulsi Heart Vrindavan, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order with us.
Information We Collect
When you use our website or place an order, we may collect information such as your name, billing and shipping address, phone number, email address, order details, and other information necessary to process and deliver your order.
How We Use Your Information
We may use your information to:
- Process and fulfil your orders
- Arrange shipping and delivery
- Contact you regarding your order
- Provide customer support
- Process payments and transactions
- Improve our website, products, and services
- Prevent fraud and maintain website security
- Comply with applicable legal and regulatory requirements
Payments
Payments made on our website are processed through third-party payment service providers. We do not directly store your complete card, UPI, or banking credentials on our website.
Shipping and Delivery
Your name, address, phone number, and other necessary order information may be shared with courier, logistics, or delivery service providers solely for processing and delivering your order.
Cookies and Website Data
Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage, and improve your shopping experience. Some third-party services used on our website may also use cookies according to their own policies.
Sharing of Information
We do not sell or rent your personal information. We may share necessary information with trusted service providers such as payment processors, shipping partners, website service providers, and other parties required to operate our online store or comply with legal obligations.
Data Security
We take reasonable measures to protect your personal information. However, no method of transmission or electronic storage over the internet can be guaranteed to be completely secure.
Data Retention
We retain personal and order information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, and meet applicable legal, tax, accounting, or regulatory requirements.
Your Rights
Subject to applicable law, you may contact us to request access to, correction of, or deletion of your personal information. Certain information may need to be retained where required for legal, tax, accounting, fraud-prevention, or legitimate business purposes.
Third-Party Services and Links
Our website may use or contain links to third-party services. Their privacy practices are governed by their own privacy policies, and Tulsi Heart Vrindavan is not responsible for the privacy practices of independent third parties.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact Tulsi Heart Vrindavan through the contact information provided on our website.
